The lead time for custom orders depends on the complexity of the design and the order quantity: for simple customization (e.g., pattern printing), the lead time is about 3-5 days; for complex customization (e.g., new mold opening), it may take 7-10 days. The specific time can be confirmed with the service team.

The company adheres to the philosophy of "integrity, innovation, professionalism, and exquisiteness", and takes "abide by quality, service first" as its corporate spirit, focusing on building long-term trust with customers.

If the product is damaged upon receipt, please take photos/videos of the package and the damaged product in time, and contact the one-to-one service team. The company will verify the situation and provide solutions such as replacement or compensation.

The company adheres to the core values of "quality wins the future, cooperation creates brilliance", keeps pace with the times, and continuously improves to provide high-quality products and services for global customers.

Interested customers can contact the company through official channels (phone, email, online consultation). The one-to-one professional team will communicate needs, provide quotations, confirm plans, and follow up the entire process from production to delivery.